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Pick-Up Information

Thank you for your interest in donating your gently used items to The Hope Center! We understand that so many have very busy schedules that sometimes make it difficult to bring used items to our donation center in Hagerstown.

Because of that, we do offer a pick-up service for donated gently used furniture in Hagerstown .

If you are interested in donating and would like to schedule a pick-up, please read through the information listed below and then give us a call to schedule at time for our truck to stop by your house or business.

To schedule a pickup please call 301.739.1165

  • If we are picking up furniture, we MAY be able to pick up other acceptable boxed or bagged items.

  • All items should be on the ground (or nearly ground) level.

  • For safety and insurance reasons, our men are not permitted to carry items from the second floor (or above) nor from the basement unless it is a walk-out basement.

  • If there is a working elevator in your building then our men may take items from higher levels.

  • If our men are entering your residence to carry out furniture then you will be asked to sign a waiver giving permission for them to enter your home and releasing them from responsibility for any damage (our men will be very careful with your items but note that they are not professional movers).

  • The driver will be checking donated furniture to make sure that it is something we can accept and use.

  • Furniture should be ready to go when the truck arrives. Please have drawers empty, etc. If a piece of furniture needs to be disassembled, we politely ask that you have it disassembled and ready to go by time of pick-up. All hardware and instructions should be given to the driver.

  • Things are constantly changing during this pandemic. To learn about all the changes taking place as we reopen please call 301.739.1165



We can ONLY pickup FURNITURE at this time. Sorry for the inconvenience.

Please have items outside prior to pickup or move them once our driver arrives

Please call 301.739.1165 for questions or concerns

Basic Information

Scheduling a pick-up is easy. All you need to do is call our Administrative Office at 301.739.1165 during business hours Mon - Fri 8am - 4:30pm


Info listed below effective 8/1/20

  • Pick-ups are done Mon - Fri from 10am-2pm

  • We are currently only accepting furniture donations in Hagerstown

  • Please no damaged or stained furniture

  • Driver has right to refuse furniture

  • Please have donation outside to limit contact due to pandemic

  • If you have concerns day of pick-up, please call 301.739.1165 to talk to someone.  

Donation Receipt

We will gladly provide you with a receipt of in-kind gifts donated for tax purposes. Please consult with your tax advisor or whomever prepares your taxes to make sure you list the correct information for the receipt. 

It's important that you remember to include your name and address on the items list, especially if you make the list on your own paper rather than filling out our form, in order for us to know where to send your receipt.

To learn more about the details of a donation receipt please click here:


If you have any questions please call us at 301.739.1165 or email us at

Scheduling Information

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